TERMS OF SERVICE

By using our services, you acknowledge and agree to these terms, which may be updated from time to time at APodcastGeek’s discretion. If you do not agree to these terms, you are not authorized to use our services.

APodcastGeek is a podcast production and editing service specializing in podcasting, editing, show notes, and podcast marketing support. Our services include, but are not limited to:
Full podcast production (editing, mastering, and optimization)
Custom intro/outro creation
Video and audio enhancements
Short-form social media clips
Podcast launch strategy, management and consulting
Show notes, YouTube descriptions, and marketing materials
APodcastGeek reserves the right to modify, suspend, or discontinue any service at any time without prior notice.

To access certain services, you will be required to create an account.
You must provide accurate, complete, and up-to-date registration details.
You are responsible for maintaining the confidentiality of your account information and for all activity that occurs under your account.
APodcastGeek reserves the right to terminate or suspend accounts that violate these terms.

Full prepayment for any services are required.
You agree to pay for the services you purchase, including applicable taxes (if required).
Payments are non-refundable unless otherwise stated.
If you have purchased a subscription-based service, it is your responsibility to monitor your account. APodcastGeek is not liable for missed cancellations, unattended subscriptions, or billing errors resulting from incorrect payment details.
Prices are subject to change at APodcastGeek’s discretion.
By purchasing a subscription, the client authorizes APodcastGeek to automatically charge the designated payment method on a recurring basis, according to the agreed billing schedule. The client agrees to maintain accurate, up-to-date billing information and ensure sufficient funds are available to fulfill payment obligations.
In the event of a failed payment, APodcastGeek will automatically retry the charge once per day for three (3) consecutive days (the “Grace Period”). During the Grace Period, services will continue uninterrupted. If payment is not successfully collected by the end of the Grace Period, APodcastGeek reserves the right to suspend services until all outstanding payments are received. A late fee of €100 may be applied to overdue balances.
The client acknowledges that continued failure to resolve payment issues may result in termination of services and additional collection actions as permitted by law.

Our standard turnaround time for podcast editing services varies per order spec but is generally 10 business days.
Delays caused by incomplete files, unclear instructions, or missing assets for submissions are not APodcastGeek’s responsibility.

You retain full ownership of all recorded podcast content and elements you provide.
Any assets created by APodcastGeek for you (sessions, intros, outros etc.) remain property of APodcastGeek.
APodcastGeek may request permission to feature completed work in its portfolio or marketing materials, but you have the right to decline.

Orders include one batch of revisions, limited to 10 minor changes.
If you exceed more than 1 round of revisions, multiple revisions and/or more than 10 actions are requested, a production fee of €40 applies. This will be sent to you via an invoice. Once paid, we will proceed with the additional requests.
Revisions must be requested within 7 days of delivery. Requests made after this period may require a new service order.
Please apply any feedback directly on the video/audio/image via Frame.io for exact preferences on any changes. Once you do so, please click ‘Request Revisions’ below and let us know you’ve completed the revision notes on Frame.io. We’ll take it from there!
Revisions go to the front of the queue once received and placed into ‘Working’ status and typically take 24-48hrs (working days).
Highlight clips chosen by us cannot be replaced by alternative timecodes. If alternative timecodes are required, a new clip fee will be applicable.
Caption Revisions: In the case of industry-specific words/fast speech/heavy accents within a trailer or highlight clips, we may need further clarification to correct them. If any caption errors have occurred, please note them in the video within the Frame.io link provided above. Simply stop the video at the appropriate moment and provide the correct spelling via a note at the bottom, then click send. Once we have this information, we will adjust these for you.

Each podcast production package covers one podcast show. If you operate multiple shows, you may need separate packages.
APodcastGeek reserves the right to refuse service to clients who abuse or attempt to exploit our service model.

Refunds are not provided for services already rendered.
Subscriptions can be canceled at any time after the 3rd month but we require 7 business days notice before the renewal date of your subscription. Payments made prior to cancellation are non-refundable.
Bulk-Orders are non-refundable.
If you are dissatisfied with our PAYG (On Demand Editing) service, please contact us within 15 days of your purchase, and we will assess refund eligibility on a case-by-case basis.

APodcastGeek is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services.
By using our services, you agree to indemnify and hold harmless APodcastGeek and its affiliates from any claims, damages, or losses resulting from your use of our services.

Support is provided via email / our portal only. We strive to respond within 24-48 business hours.
It is required that all communication be placed in the relevant thread / order page you’re referring to. You may need to log in to the portal to ensure this.
Requests for custom edits, additional services, or consultation must be made through proper channels and may require additional fees.

APodcastGeek may utilize third-party software (e.g., AI tools, stock footage, or royalty-free music) as part of our process.
APodcastGeek is not responsible for third-party licensing issues arising from client misuse of provided materials.

APodcastGeek may update these Terms of Service at any time. Continued use of our services after any modifications constitutes your acceptance of the updated terms.